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I upgraded my plan to $119 / Month. Not wirking as expected

I upgraded my plan to $119 / Month. I couldn't use the streaming avatar (single session) for demo purposes. It says that the user session limit has been reached. I have no active sessions

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Can we get callback_id functionality added to the translate_video API?

Hi! Thanks for continuing to work on the API. It's great to see it progress over time.

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set teh video to Publicly viewable

Hello,

1% Ready

Hi there,

is it possible to make an audio script video with captions via the Generate from Template V2 endpoint?

I have a bunch of templates that use mp3s for the script. I want to be able to add captions for them. Is this possible?

Video Translation blocked in "1% Ready" since few hours

after taking credits for 1 month. I launched the translation of 4 videos. I know there's a bit of a delay, but nothing's been happening for several hours. All my videos are stuck on "1% ready".

Streaming Avatar API - New Session delays or doesn't always start

Hello!

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"For security reason, please avoid excessive change in your script and try again."

I am trying to produce a video but I keep getting the error: "For security reason, please avoid excessive change in your script and try again.". How to solve?

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Cannot preview the full video the translation

We are testing the Enterprise version and, according to the webinars, we should be able to preview the entire video before translating it. Essentially, the 'play' functionality bar below the video preview disappears.

ANSWERED

Three videos have disappeared from my profile. how can I find them?

This morning I made three videos, when I went to download them it told me that "at least I had to have a series". The videos had several series. Suddenly the three videos have disappeared from my profile, how can I find them because they are not in my profile.