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My video generation gets stuck

I don’t know what’s happening but my video generation keeps getting stuck and doesn’t generate.

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Use custom uploaded image in video generation

I have uploaded an image via API: https://upload.heygen.com/v1/asset. The image is also showing on my dashboard in upload section. But when I am using it for video generation (https://api.heygen.com/v2/video/generate) it throws an error "code":"avatar_not_found".

Whisper API Error When Filtering Low-Volume Audio in Next.js with Vite & Heygen SST

Hello,

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Interative Avatar issue

We have integrated the HeyGen interactive avatar into our application, and it is working well. However, we need support for multiple avatars with a background-less option, which we are currently unable to achieve. We would appreciate your assistance on this and would love to discuss it further.

As Paid user I still get avatar disconnected after 2 minutes even if I disableIdleTimer

Hey guys, here is my code for createStartAvatar:

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Consent Validation failed multiple time

hi, i have submitted the validation consent video several times, maybe 5. And they have all been rejected- reason cited- keeping my face in frame and not moving. But i wasnt moving. Please help.

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Daily trial limit with paid api account

hi,

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4o-mini or 4o - What model does HeyGen use for the Interactive avatar?

Hi - what model is being used for the Interactive Avatar responses?

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Webhook event "instant_avatar"

I see that the list of available webhook events now return new values instant_avatar.success and instant_avatar.fail. Are these called after the generation of custom video avatars?

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Interactive Avatars x product recommendations

I am about to implement an interactive product advisor in an e-commerce shop, i.e. the avatar must be able to combine the customer's information input (as a very simple example color, size and price) and filter out the product(s) from the database that meets all of the criteria. What would be the best approach for integrating a database and implementing the filtering logic?