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Can Ben Join the Team?

I want to create an interactive avatar. Am I limited to the 23 "Public Avatars" that are on the screen or can I use the avatar from the general section (Ben b0fb6598be20471e83c16b288bb34a84)? He is perfect for our use case but I can't figure how to make him interactive.

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Video Status: failed

I created a new account, I need to test your api before getting a subscription.
i send a request to api(generate video)
all video generated with failed status.
Can you tell me why?
I need to test the api from my code to show results (with free subscription) . If it is ok i will subscribe.

transcribe what the avatar says even if the user does not speak

For my interactive avatar, I use the SDK to obtain transcribed text of what the user and avatar say.
If USER_TALKING_MESSAGE does not fire, AVATAR_TALKING_MESSAGE will not fire. In other words, even if the avatar is speaking, the transcribed text will not be output unless the user speaks. I would like to transcribe what the avatar says even if the user does not speak.

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Unable to generate video 9:16 from API

Hello supporters and viewers.
I am using Make for automation.
I am using Heygen module and have created video. But video is always 16:9.
I need solution to fix it.
Someone please guide me.
And I am using Free Plan API.

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Can I embed and Interactive Avatar on my website?

Can I embed and Interactive Avatar on my website, or do I need to purchase an API license just to embed?
I want to embed an avatar on my site so clients/customer can talk with/ask questions directly.

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API with custom avatar

Is there a way to invoke custom avatar with API?

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Use LiveKit to communicate with the avatar trough audio

Hello,

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Streaming-auth token issue

Hi, thanks for being here! I’m on the Pro Plan with available streaming credits, and I’m trying to use your @heygen/streaming-avatar SDK.

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Issue Connecting to Streaming API on Vercel (CSP Policy Blocked)

Hi support team...thanks for being here.

How do I create personalized avatar via api?

When are user registers on our platform, i want to create a personalized avatar. He can't go to my heygen account and create one. I can collect the video from him, but then what about the consent video?