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Webm export

Hello! I'm using the endpoint (https://api.heygen.com/v1/video.webm), but I'm receiving the error message: Resolution not allowed. Please subscribe to a higher plan to generate higher resolution videos.

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API cannot access UGC Avatars

Hi I am using make.com and cannot access the UGC avatars (Daran inside booth or Nash 1-4) via the API. Most of the other avatars are accessible but the UGC ones arent. Can you look into this? Thank you

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Optimizing Response Time with OpenAI and HeyGen SDK Integration

Good afternoon,
I am using the SDK from the Create a Vite Project with Streaming SDK demo and have integrated OpenAI to handle responses. However, I have noticed a significant increase in response time.
Before integrating OpenAI, the avatar responded in about 4 seconds or even less. Now, with OpenAI integrated, the response time has increased to around 10 seconds.
Is there any way to reduce this delay and optimize communication between HeyGen and OpenAI?

API Missing Variables to set Locale and Model

Hello,

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StreamingEvents.USER_TALKING_MESSAGE Always Returns English

Hello Heygen Team,

Custom Interactive Avatar is not working Today

Hi Team,

Talking Photo limitation

Hi anyone know what the limit to upload talking photo?

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Zapier : Avatar Video Success Specification Question

Hey,

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Share Page Customization and Share/Publish via API

Is there a way to share/publish videos through the API?

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How can I change the frame rate when generating a video from a template?

I couldn't find any information in the documentation on how to configure the FPS.