Discussions

Hi, i understand that the $99 credit plan allows fro 100 CCUs. What about the $330 credit plan?
What is the possible limit in enterprise plans ?

We're using interactive avatar with id "ef08039a41354ed5a20565db899373f3" & the voice seems too low. How can we increase the volume? Also, we can see that in config there is an option to provide voice id. Where can I find voice options with their ids?

It's killing the voice chat mode for me. I want to have custom LLM setup with voice chat but the avatar just responds from its own knowledge base, and I want to use my own custom LLM for the knowledge base not heygen's knowledge base.

I want to become a whitelist user to be able to run code and generate avatars , please help

There's a shortcoming I'm seeing with the API where I want to be able to get a list of all of the avatars I have access to and then generate a video after selecting one of the avatars returned in the request. However, the request returns the Avatar ID, but in order to generate a video it actually requires the Avatar Look ID.

Hello! On the interactive avatar I get the watermark and the hey gen branding on the name of the participant. However, I have a paying plan and it was supposed to disappear. Could you please help me with this. I am not using the API I refer to the Zoom connection.

I've tried recording on my macbook and also my google pixel voice recorder. Once they are uploaded to Heygen they sound very different.

Do I need a subscription plan to use the HeyGen Pro API I purchased?

Hello,
Can I test the API for creating a video using an existing avatar and voice without the subscription?
Now I have the free credits granted when creating the login.
Thanks

If I edit my avatar, how do I upload a new video?