Discussions
Uploading Videos with Alpha Channel / Transparent Background
Hi,
API-Problem
Hello HeyGen Support Team,
How can i build a interactive avatar with my rag in background? with SDKs?
Please help me on the documentation
API queue is not rendering...
Anyone has issues that if send a job to v2/video/generate to not generate the video?
I am sending via CURL a simple request and is there now over 10 hours in queue.
How can I change the text in the scene by API request?
Hello,
Delete Asset VIA API
Can you delete assets via API or specify the folder to which they should be uploaded
Interactive Avatar Introductions not working - PRODUCTION DOWN
We have a small variety of interactive avatars that we're using in production for our healthcare concierge business.
subtitles time stamps overlapping
Just today the API captions endpoint started returning captions with overlapping timestamps or even timestamps where the previous caption time is after the subsequent caption time.
Actually, ever since I started using the API for captions, the timing has been slightly off. Can you look into this for me? Captions are vital for my use case.
POST request error while laoding avatar
Hello I'm facing some issue while loading heygen avatar. I'm using this avatar in my project, making it to speak the text, basically like a speech to text. Sometimes it gives error that POST request error (BAD REQUEST), But other time it runs properly. Don't know why is this happening, Can anyone help me with this issue.
No Audio
Hello, we are using HeyGen to generate custom videos with avatars, however when trying to access the videos in a player they dont have a sound. What could be the cause for this?