Discussions

Hello!

Hi guys, in the captioned videos I created with the old v3 creator, the captions were placed at the bottom of the video as expected. In the videos I created with the API using the template I created with the v3 template, it was placed at the bottom in the same way. But recently it started to put the caption in the middle of the video. Is there no way to solve this?

Hello everyone,
I've been integrating Heygen avatars with my custom backend solution and ran into an interesting problem that I wanted to share in case others are experiencing it.

Hello everyone,

I get access denied when trying to open a video_url from the response after making a video via api.

I get access denied when trying to open a video_url from the response after making a video via api.

I want to create a series of videos programmatically via API only (no use of the studio). I know I can handle all the Avatar selection, dialog, etc. via the API, but is it possible to add text to the background via API so I can have the Avatar talk about it, “read” the text to the user?

I am working with the Vite Project SDK with a Streaming Avatar and I have tried to improve the time that it takes to formulate/transcribe the questions that the user ask to the avatar and printed in the history chat, also improve the answer time to this question, get the answer and transform it in audio to the avatar. I'd like to get please any advice from you to do this, just like I can see it when I implement the Avatar directly from HeyGen page or embedded the Avatar in my web page.

Why does HeyGen redirect to the get-started page every time I open it? It doesn't let me go to the login page. I've already got a paid account set up.

Since yesterday, we're receiving webhook avatar_video.success events with folder_id: null. The generated videos are actually stored in a folder and we used to get the folder_id in the webhook events until yesterday.