Discussions
Got Forbidden 403 when using audio url for voice generate video
when im create didnt using this it can be generate
Problems with audio volumn at Interactive avatar.
We are working with interactive avatar streaming api and we are having trouble with the volume. This is the documentation we used for deploying our application but we don´t seam to have an option to increase the volumn. We need to go live tomorrow, and we can´t here the avatar:
Stuck on status 'waiting' on avatar videos via API PRO plan
Hi!
API & Website limits clarification
Dear HeyGen Support Team,
Interactive Avatar with Custom Knowledge Base
I have created a custom knowledge base with an into sentence and prompts following the syntax and tips provided by you in this site: https://labs.heygen.com/interactive-avatar?tab=avatar
Pause Streaming API
Hi, we are wondering if there is a way to pause streaming the avatar so it does not keep using the API credits. We are having it conduct an assessment and gathering information that could take some time and we want to make it where the users can pause the conversation if they need to. Is this functionality possible?
TIMEOUT change
I am using Steaming avatar SDK, can I extend the timeout beyond 10 minutes? If yes, how can I do that?
Failed to initialize avatar after creating token in streaming API
Failed to initialize avatar after creating token below error occurs
Failed to load resource: the server responded with a status of 400 () https://api.heygen.com/v1/streaming.new
How to Reduce Initial Latency (8-9s) in Assistants API with File Retrieval while Maintaining Full Retrieval Functionality
We're building a virtual university advisor where maintaining accurate, knowledge-based responses is crucial. Our main goal is to keep the full retrieval functionality but significantly reduce the initial response latency.
Interactive Avatar in Android TV (Webview)
Hello,