Discussions
Production Intermittent Issue - Avatar Does Not Respond - No USER_TALKING_MESSAGE
Hey team, there is still an ongoing production issue with the interactive avatar.
How to subscribe for webhook events at org level in Heygen Team/ Enterprise?
Do we have an api key for a sub space as mentioned here?
this article on managing sub-spaces and API keys in Heygen: https://community.heygen.com/public/resources/how-to-manage-multiple-teams-or-projects-using-the-sub-spaces?utm_source=chatgpt.com
Avatar receives user_start/stop but never returns user_talking_message / reply – need help tracing missing STT step
We are building a web page that lets users speak to a HeyGen Interactive Avatar in real-time (voice chat).
Architecture:
Keeps disconnecting in less than a minute
I am developing an iOS app that uses SIRI's speech to text to send text to Heygen to the streaming Avatar and I noticed today that it keeps disconnecting me in less than a minute. I though my codes are buggy but when i tried the InterActiveAvatarDemo swiftUI sample app, it is the same. Anyone here experience the same? or is heygen's server a little buggy atm?
stt_settings - Not being included within request to streaming.new
I'm including the stt_settings object in the call to https://api.heygen.com/v1/streaming.new
Request for CORS Access for Lovable Integration
Hello
Video Format Not Supported
I've tried to upload two different videos recorded on my phone's front-facing camera. Details:
Not picking up any user_start
I am using the SDK to build a webapp around an interactive avatar. I haven't had any audio issues until today, when suddenly the avatar is no longer 'hearing' anything. I've tested my mic and the audio should be being picked up, but the expected events aren't being registered, and the avatar isn't responding to any speech. I've also rolled back my code to a version I know was working well and the same issue. Anyone experienced anything like this before or have any ideas?
talkRate and voiceEmotion settings don't affect Interactive Avatar
Hi,
I am developing a NextJs application based on:
https://github.com/HeyGen-Official/InteractiveAvatarNextJSDemo
Custom knowledge base intaractive avatar issue
I've set up a custom knowledge base for my interactive avatar but it's only talking about HeyGen services when embedded. How can I fix this?