Discussions

Trail API limit reached on creator plan

I am on creator plan and did not use the API today! but recieved trail api limit reached.

Posted by [email protected] 4 months ago

Customize background of Interactive Avatar

Hello - Is it possible to customize the background of interactive avatar? Currently, it is displaying a green background.

Posted by null 4 months ago

ANSWERED

Unable to list Interactive Avatar Voices in API

I believe we are an "Enterprise plan" API user, we have purchased Interative Avatar credits.

Posted by null 4 months ago

Streaming Avatar - Interrupt disconnecting me

Interrupt was working fine when just released, and I was able to interrupt as much as I wanted - even though interrupting while the the avatar was not streaming was returning Error 400

Posted by PEC 4 months ago

How can I remove watermark?

I'm currently using Creator plan. It clearly has an option for "Watermark removal".
How can I remove watermark?

Posted by Kik Canon 4 months ago

I'm finding our Avatar is mispronouncing numbers. What can I do?

It's speaking in english and is especially bad with 3, 4, 5, 6, 8 and 9

Posted by Gideon Summerfield 4 months ago

ANSWERED

I am not able to see the avatar

https://api.heygen.com/v1/streaming.task in this end point I am getting error . Session is not in correct state.

Posted by Akshit 4 months ago

ANSWERED

Error retrieving access token

v1/streaming.create_token

Posted by Rashad Moqa 4 months ago

ANSWERED

There was an error starting the session.

There was an error starting the session. Using Trial Key

Posted by Sachin 4 months ago

ANSWERED

How many credits should I buy to have them at cheapest rate and what this rate will be ?

Posted by Rachel 4 months ago

realtime