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Heygen Interactive Avatar: Clarification on Structured Interviews

Hello everyone,

How heygen ai use vector database and which vector database is used when using external data source to create avatar for question answer?

Knowledge base

EMI license or a Payment Institution license

I'm confused between applying for an EMI license or a Payment Institution (PI) license—what’s the real difference?

How to use V3 elevenlabs in templates

Hi HeyGen team,

Is there a limit to the knowledge base size? If so, what is it? And how is it processed by the Avatar?

Thanks in advance!

Guidance Needed for Transitioning from Interactive Avatar API v2 to v3

Hi everyone,

Errore upload avatar

Every time I upload an image for avatar I get the following errors and it's very frustrating for me because I've lost my time to do my project. Can you troubleshoot this problem and fix it for me?

APIError: API request failed with status 400

APIError: API request failed with status 400
at new APIError (http://localhost:3000/next/static/chunks/node_modules__pnpm_a156f53d..js:2885:28)
at StreamingAvatar. (http://localhost:3000/next/static/chunks/node_modules__pnpm_a156f53d..js:3365:31)
at step (http://localhost:3000/next/static/chunks/node_modules__pnpm_a156f53d..js:1020:23)
at Object.next (http://localhost:3000/next/static/chunks/node_modules__pnpm_a156f53d..js:961:20)
at fulfilled (http://localhost:3000/next/static/chunks/node_modules__pnpm_a156f53d..js:923:32)

Script Generation Error

There is an error, "timeout of 300000ms exceeded" What does this mean and how does one resolve the issue?

Creating avatar, not a talking photo

I created avatar in heygen using "Design with AI". But when I try to generate video avatar, I get message "avatar xxxxxx not found or no longer available'. I checked list of avatars and found out, that my created avatar is talking photo. But I need to create exactly avatar, not a talking photo. Explain me please, how can I create an avatar using AI to generate avatar video, not a talking photo?