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API - GET Avatar returns Avatar ID but not Avatar Look ID

There's a shortcoming I'm seeing with the API where I want to be able to get a list of all of the avatars I have access to and then generate a video after selecting one of the avatars returned in the request. However, the request returns the Avatar ID, but in order to generate a video it actually requires the Avatar Look ID.

Watermark and Zoom name

Hello! On the interactive avatar I get the watermark and the hey gen branding on the name of the participant. However, I have a paying plan and it was supposed to disappear. Could you please help me with this. I am not using the API I refer to the Zoom connection.

why doesn't my heygen upload voice sound like my own voice?

I've tried recording on my macbook and also my google pixel voice recorder. Once they are uploaded to Heygen they sound very different.

Need help with Streaming API

Hi,

Prevent charges for Avatar ideal time

Hi,

JS SDK stopListening call

What is the expected behavior of this call? I have a button set up that is intended to act as a mic mute. When clicked, it calls a method that calls the stopListening method. On another click, it calls startListening, and so forth as a toggle. However, if I call it while the avatar is talking, I get a 400 response, and the error states it can't stop listening because the avatar is talking or interrupting. If I call it when it's not speaking, I get a 100 response, but the avatar still listens. I'm unclear on the functionality of this call. If this doesn't work, how do I mute the mic? Do I need to write my own handler for that? Here is the method that his called on click:

"quota not enough"?

Hi all,

API failing

I am using this code to call the API but it fails every time. I have tried many avatar_ids and voice_ids, either from the web interface or from listing the available ids and using those. I had some initial success but later it just failed. I cannot see the API calls in the API usage either:

[Recurring Issue] How to make the avatar listen but not respond automatically?

I'm trying to make the avatar listen to the user but not respond automatically. I'd like it to speak (repeat back) my custom generated response. How can I achieve this?

Random interactive session is attached to my account

I got the concurrent session error, when i checked api, there was one session showing active. But this was not started by me and this also want getting closed. Looks like this is using credits a lot. Any idea how to fix this?