Discussions
Video stuck at 91% for more than 24 hours
Video stuck at 91% for more than 24 hours after submission
only audio is importing into premiere pro
I exported my file in 4k and for one of my applications it needs to be 1080. I thought I'd throw it in premiere pro and export as 1080 to resolve that issue but the file only imports as autio into PP. Help...
How to not let heygen timeout?
I am using heygen streaming avatar API. It seems to me that it times out if I leave it idle for 2-3 minutes? How to prevent this behavior.
How to retrieve the list of available avatars based on my plan?
Hi HeyGen team,
Videos stuck at 99%
Why is this happening? Can any admin check?
I can't find any pricing info for heygen api
Please let me know the heygen api pricing. Or share me a link of api pricing.
Videos Stuck in Processing Queue for Almost 48 Hours – No Progress on Translations
I’m facing a critical issue where my videos have been stuck in the processing queue for almost two days without any progress after initiating translations. Every new video I upload also gets stuck in the queue, and nothing is moving forward. This has completely halted my projects, and I'm unable to generate any videos for my clients.
Is there any way to hide an element in a video when generating from its template?
I have a template that I use to dynamically generate videos through the API. For one video, I don't want the avatar to show on scene 1. For another video, I do want the avatar to show on scene 1. Is there a way I can dynamically turn the avatar on or off when generating a video with the same template?
Avatar Speech
How to make the avatar repeat the text which I provide? avatar. Speak() seems to reply the text provide.
Error 401
I am using