Discussions
“Server Busy” Issue with Streaming Avatars
Hello HeyGen Team,
Interactive Avatar API
I'm looking to make my interactive avatar more prominent on my website. Will this involve custom code implementation and styling, and if so can anyone help with the code?
My voices are alterred...
Hey guys,
Since this morning all my voices are alterred and sometimes an error message appears :
" Unexpected error checking for 11labs voice: MovioException(api_status: 400700; http_status: 500; msg: Internal error while getting the voice. Please try again later.; detail: Voice client error); data: None"
Any issues or solutions?
Interactive Avatar Opening Intro Knowledge Base
Hello.
Interactive Avatar Embed on webpage
Hi, the embed feature for the interactive avatar creates a popup.
Confusion about avatar group api
Hello developer,
When I'm trying to create video some avatars giving not found error
Hi developer, I'm getting this error when I'm trying to create avatar with API.
How to reduce the latency of the streaming avatar?
I am using the OpenAI 4o API, but the avatar's response is taking about 5 seconds to process. I'm considering switching to Gemini Flash 1.5, which provided a response in around 2 seconds. Is this the best solution?
Does my API key have to start with "hg_"? Because it doesn't
Hey, My API key starts with "MT_" is this normal?
Embedded Interactive Avatar
Hello! We've been using an interactive avatar embedded in our company's digital coaching platform, but suddenly it's stopped working for all users across all browsers. The error message displayed is: "Failed to start session: Permission denied." Nothing has changed on our end. What could be causing this issue?