Discussions
How to reduce the latency of the streaming avatar?
I am using the OpenAI 4o API, but the avatar's response is taking about 5 seconds to process. I'm considering switching to Gemini Flash 1.5, which provided a response in around 2 seconds. Is this the best solution?
Does my API key have to start with "hg_"? Because it doesn't
Hey, My API key starts with "MT_" is this normal?
Embedded Interactive Avatar
Hello! We've been using an interactive avatar embedded in our company's digital coaching platform, but suddenly it's stopped working for all users across all browsers. The error message displayed is: "Failed to start session: Permission denied." Nothing has changed on our end. What could be causing this issue?
Problem with my interactive avatar
Dear Developper, I have been trying to embed on my website a custom interactive avatar but when I try to use it via another device (iphone) or through some Webbrowser I get an error message.
change the language of an embeded interactive avatar
How can i change the language of an embeded interactive avatar?
how to log sessions and messages in sesssion and push to database?
What parameters can I use for this?
Uploading asset into folder via API
Hello, how can I upload an asset into specific folder via api? I know about https://upload.heygen.com/v1/asset , but i did not find any information about how to upload into folder
Add looks to my photo avatar group
I'm trying to add new looks to my photo avatar, but it's not working. The API request is successful, but the images aren't showing up in my avatar's folder. How can I solve this?
getting quota not enough error for streaming avatar although i have enough api credits
although i have Pro api credit plan and have enough api credits. I don't understand why i am getting quota not enough error, I was not getting that error earlier
Avatar Responds Too Quickly During Pauses – Need Delay for Natural Conversations
The streaming avatar frequently interrupts during conversations, responding too quickly when the user takes natural pauses. This makes interactions feel rushed and less natural. Is there a way to introduce a slight delay in response to allow for more fluid and natural conversations?