Discussions
Issues with HeyGen SDK Integration on My Website
Hi there,
Websocket message listener not working
Hello Heygen Team,
Issue with SDK Integration - Avatar Not Appearing and Conversation Saving
Hi,
I’m integrating the HeyGen SDK into my website and am facing issues. The interactive avatar is not appearing correctly, and the URL seems to be malfunctioning. My goal is to enable both text and voice interactions with the avatar. Additionally, I would like the conversations to be saved externally as text files and in a MySQL database. Could you please assist me with these issues?
Connection Error on old Safari browsers
Hello,
eleven Labs pronunciation dictionary / streaming avatar
Hi There,
talking photo name
Hi, how can I use a name when I upload a talking photo via api https://docs.heygen.com/reference/upload-talking-photo? whenever I upload an image, the name is Photo Avatar. "talking_photo_name": "Photo Avatar"
interactive websocket immediately disconnecting
Hi there,
Captions on transparent webm video
I want captions with my transparent background webm video, but I can't see the captions boolean value as a supported parameter. I've tried adding it to my request but I don't get back a captions_url or video_captions_url value.
Why content of .srt file not same .ass file
File .srt is downloaded from dashboard. File .ass is downloaded from api /v1/video_status.get. But content is not same. Why?
Generate Avatar Video: Caption is missing parts
I’m using the avatar generation API. I added a caption, but the caption in the video is incomplete compared to the spoken content. When I check the “Edit Caption” section on the HeyGen dashboard, the full caption appears correctly, but the caption in the video is missing parts. Could you please help me check this?