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Issue with Avatar Audio in Streaming SDK

Good afternoon, Yesterday, I ran tests with the Demo: Create a Vite Project with Streaming SDK and made significant progress. I was able to have a fluent conversation with the avatar, but today, it stopped speaking entirely. It doesn’t produce any sound, even though it responds correctly in the console. When checking the logs, there are no errors or warnings—just no audio output. I have two different projects, and even in the one where I’ve made the fewest changes, the issue persists. I still have plenty of credits left, so I don’t think it's a usage limitation. I would appreciate your help in resolving this issue.

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Audio Handling and switch from speach to typing only - SDK

How to implement the start of session with only speach and then the switch to typing that blocks the mic?

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Do concurrent call limits exist on Scale plans? Analyzing the causes of the 'Server Busy' error at 50 concurrent requests

We are on a scale plan.

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“Server Busy” Issue with Streaming Avatars

Hello HeyGen Team,

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Interactive Avatar API

I'm looking to make my interactive avatar more prominent on my website. Will this involve custom code implementation and styling, and if so can anyone help with the code?

My voices are alterred...

Hey guys,
Since this morning all my voices are alterred and sometimes an error message appears :
" Unexpected error checking for 11labs voice: MovioException(api_status: 400700; http_status: 500; msg: Internal error while getting the voice. Please try again later.; detail: Voice client error); data: None"
Any issues or solutions?

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Interactive Avatar Opening Intro Knowledge Base

Hello.

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Interactive Avatar Embed on webpage

Hi, the embed feature for the interactive avatar creates a popup.

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Confusion about avatar group api

Hello developer,

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When I'm trying to create video some avatars giving not found error

Hi developer, I'm getting this error when I'm trying to create avatar with API.