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RESOLUTION\_ NOT_ALLOWED issue

the videos are getting created through website but showing RESOLUTION_ NOT_ALLOWED with API the resolution is
1280x720; I also tried 360x360 and still face same issue
subscription level : Creator

Voice expired

I've recorded the video for the avatar, but it won't let me generate a new video.

Heygen Interactive Avatar: Clarification on Structured Interviews

Hello everyone,

How heygen ai use vector database and which vector database is used when using external data source to create avatar for question answer?

Knowledge base

EMI license or a Payment Institution license

I'm confused between applying for an EMI license or a Payment Institution (PI) license—what’s the real difference?

How to use V3 elevenlabs in templates

Hi HeyGen team,

Is there a limit to the knowledge base size? If so, what is it? And how is it processed by the Avatar?

Thanks in advance!

Guidance Needed for Transitioning from Interactive Avatar API v2 to v3

Hi everyone,

Errore upload avatar

Every time I upload an image for avatar I get the following errors and it's very frustrating for me because I've lost my time to do my project. Can you troubleshoot this problem and fix it for me?

APIError: API request failed with status 400

APIError: API request failed with status 400
at new APIError (http://localhost:3000/next/static/chunks/node_modules__pnpm_a156f53d..js:2885:28)
at StreamingAvatar. (http://localhost:3000/next/static/chunks/node_modules__pnpm_a156f53d..js:3365:31)
at step (http://localhost:3000/next/static/chunks/node_modules__pnpm_a156f53d..js:1020:23)
at Object.next (http://localhost:3000/next/static/chunks/node_modules__pnpm_a156f53d..js:961:20)
at fulfilled (http://localhost:3000/next/static/chunks/node_modules__pnpm_a156f53d..js:923:32)