Discussions
Help with my PRo account and troubleshooting for avatars
Hello, I upgraded my account to PRO, but it still says “Digital Twin total usage done”.
I cannot create my Digital Twin avatar.
Could you please reset or activate the Digital Twin quota for my PRO account?
Talking Photo API – Significantly worse animation quality compared to UI (same avatar, same audio)
I'm experiencing a significant and reproducible quality difference between videos generated via the API and videos generated through the HeyGen UI, using the exact same avatar and the exact same audio file.
Which Avatar IV endpoint to use and how to reduce head bobbing while reading transcript.
My use case is to read a transcript as realistically as possible. I have created an avatar in Avatar Studio (I'm unsure how to tell if its Avatar IV or Avatar III). I was told this by support:
How to create a video from a template v4 using API?
Hi HeyGen Support,
Can't Host Live Avatar in Private Server
I want to host Live Avatar in my own server but it keeps loading and can't be accessed.
I've bought Essential Plan for this but it still loads indefinitely.
Video translation API: how to set "mode" for Proofread flow?
Hi,
Video Agent API Error // HELP !!
i click to switch pay-as-you-go model and then i generate a video using Video Agent endpoint but i have error !?
it still consume from credit wich are remaining 5 based on the api response :
How to find image asset id for heygen standard backgrounds
I am trying to create a custom avatar with a heygen standard background via the API. Where do I find the image asset id in the user interface? Or is there an API where I can pull all heygen standard background?
create talking_photo doesn't working for me
I'm using the same image on Heygen app and api but I'm getting "message: 'No face detected in the image" by calling https://upload.heygen.com/v1/talking_photo endpoint.
Play a short audio and show a picture during the Avatar Session
Hi guys,