Discussions
https://api.heygen.com/v2/avatars is not responding
Issue: The GET https://api.heygen.com/v2/avatars endpoint is not responding — requests often remain in a pending state. When testing with Postman, it sometimes responds. This may be related to the response size (around 3.5 MB).
Avatar ID returns “Avatar not found” after editing avatar in UI
When I edit an existing avatar in the HeyGen UI (background, visual elements) and then copy the avatar ID, the API (/v2/video/generate) returns “Avatar not found”.
Using the original avatar ID (before editing) works.
Webhooks for avatar creation not working
Hi HeyGen team,
API Documentation
I keep getting errors when using the HeyGen API with My Templates, do you have any detailed documentation about how to configure the API values and names in the UI and how to populate the request sin the API?
No custome callback
No custom callback for https://api.heygen.com/v2/video/av4/generate
Can you tell me what voice was used
5a417368fd434654961bb4014bc308cb
n8n integration
iam facing an issue to generate video using n8n and integrate with heygen. i used my avatar id but i shows its not availabe. while iam done with some other id and on next status checking http part it shows no such video, please help and give the curl request also guide me to create video using n8n.
Photo uploading problem
Photo uploading (for future video generation with a photo avatar) stopped working.
I send an upload request, and after 20 seconds, I get error 55.
Glitch on the voice
We’re currently encountering intermittent glitches in the avatar’s voice during live speech playback. The issue manifests as brief distortions and interruptions while the avatar is actively speaking, which is impacting overall conversational fluency and user experience.
White border problem on unlimited photo avatar
Hello,