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How to structure the payload for multiple scenes in Avatar IV?

Hello,

API Avatar IV generated from an existing avatar

Hello,
I am trying to figure out how to generate an Avatar IV video from an existing avatar ID and not from a picture via the API. I have not found any documentation regarding the topic.
Could someone point me in the right direction?

New Live Avatar API - Question from customer

Here is his question

Avatars 4 give me only HD video not FULLHD

How can i checked why i have this problem, in api doesn't have any params.

Create Avatar IV Video API Inconsistancy

When I try to generate a video using the image asset "5c5b43b2626f462db8925aaae0486866", I get an error stating "No face detected in the image image/5c5b43b2626f462db8925aaae0486866/original".

https://api.heygen.com/v2/avatars is not responding

Issue: The GET https://api.heygen.com/v2/avatars endpoint is not responding — requests often remain in a pending state. When testing with Postman, it sometimes responds. This may be related to the response size (around 3.5 MB).

Avatar ID returns “Avatar not found” after editing avatar in UI

When I edit an existing avatar in the HeyGen UI (background, visual elements) and then copy the avatar ID, the API (/v2/video/generate) returns “Avatar not found”.
Using the original avatar ID (before editing) works.

Webhooks for avatar creation not working

Hi HeyGen team,

API Documentation

I keep getting errors when using the HeyGen API with My Templates, do you have any detailed documentation about how to configure the API values and names in the UI and how to populate the request sin the API?