Discussions
400569 errors
I am suddenly getting 400569 errors when using the video status endpoint and the video ID returned from the video agent endpoint. I can see the video generating when I go to the UI and look, but the ID there is bfeef1a4-811f-4273-acb7-962aeb45ea1d while the id returned is {
"error": null,
"data": {
"video_id": "4d2394edcaf64a628ccb73aed2853422"
}
}
Avatar Default Voice Not Being Used in API Video Agent
Hi HeyGen Team,
video_agent/interactive_chat
are you planing to release?
Question Regarding 10 API Credits for Non-Subscribed API Accounts
Hello,
Keeping the avatar look the same in all videos
We have an app in which we create avatars & videos using Heygen
I want to switch from tariff 29 to 99. Can you tell me if I will be paying for two tariffs?
I want to switch from tariff 29 to 99. Can you tell me if I will be paying for two tariffs?
Video agent limit
Hey Heygen development team.
v2/video/generate status 200 still shows error on panel
curl --location 'https://api.heygen.com/v2/video/generate'
--header 'accept: application/json'
--header 'content-type: application/json'
--header 'x-api-key: abcd'
--data '{
"video_inputs": [
{
"character": {
"type": "avatar",
"avatar_id": "1ee71d11eb11400a996b5861e412aed0",
"avatar_style": "normal"
},
"voice": {
"type": "text",
"input_text": "Hello how are you?",
"voice_id": "5d2fe6fd8dad41949db24f4321b6926a",
"speed": 1.1
}
}
],
"dimension": {
"width": 1280,
"height": 1920
}
}'
Need exact Video Agent generate payload to lock avatar identity + use asset_id files[]
Hi HeyGen Engineering Team,
API/ELevenLabs
Hello,
I’m on the Creator Plan with a 1-member Workspace.
My API key is valid but HeyGen returns: “missing user-read to execute this operation.”
It appears my Workspace API key does not include the user:read scope.
Can you enable full API scope permissions for my Workspace so I can integrate with HeyGen?