Discussions

I understand that video avatar is only in the enterprise API plan. I need to know approx how many avatars i can create here

I have a customGPT with a large amount of documents uploaded. Is the URL field in my Live Avatar a place to paste this link? Will the Avatar then use the customGPT to provide answers. Or will this just dilute the responses from the text i have also added to the avatar knowledge base field? and will it add to delays in providing answers (lag)? Basically, shall i keep it simple or do i make my avatar smarter and connect it to my customGPT?

How do the credits work for text to speech? Does it count against credit usage or do cedits only apply to avatars/video? Or, is it the full length of the video?

const AVATAR_NAME = "90a1f2c9-1069-4924-90e0-4f65198c8a66";
const VOICE_ID = "f86a81cb-6ac3-43ff-b0dc-5227eec2b5dd";

I have a question about the motion prompt at the Avatar IV in the App it is 2x the Price of a normal generation, is this also the case using the API?

Hi,

I've just built an app for a client who were about to sign up to HeyGen but I've just realised the translation via api contains a watermark. The client wont pay $330 per month to translate 3 videos and will just do this manually instead. Why cant translation via the API be per usage instead of forcing people to subscribe to a much more expensive monthly subscription. Does email support and auto top up really warrant an extra $230 per month over pro? If the client starts using pro and runs out of credits they are likely to upgrade. But if its too expensive the client will never sign up in the first place.

Hi HeyGen Support Team,

Hi HeyGen community,