Discussions

I’m wondering if HeyGen allows specifying the audio track format when generating videos. Because on MacOS devices, if the audio track is in MP3 format, the sound doesn’t play.

Sometimes, Heygen gets stuck during the connection process. It emits the heygen_ready event, but I don’t receive a success message from the server — it keeps waiting for a response.

I'm integrating the @heygen/streaming-avatar SDK into a Microsoft Teams custom app, but I'm encountering a critical Content Security Policy (CSP) error that prevents functionality:

is there some way to monitor call and audio quality for interactive avatars ? Is there some recommendation or integration with 3rd party tools ?

Hi ,

"voice": {
"type": "ssml",
"input_text": "Привет! <break time="1s"/> Как дела?",
"voice_id": "..."
}
Is there ssml support for generating video from text? How to set pauses and emotions in text for api video generation?

My name is Laxmipriya Kar, and I’m currently working on a Python-based project using Streamlit that functions as an AI Interview Agent. In this setup, the AI takes on the role of an interviewer, dynamically generating follow-up questions based on the candidate’s responses in real time.

Issue Description:
We're experiencing unacceptably long processing times (10-60 seconds) for v1/streaming.new API calls during sequential avatar initialization. The issue is consistently reproducible with 10+ consecutive calls.

so below i will be attaching the process of how i am starting the things and let me know if there is any problem in the approach because my session starts correctly and working completely fine but then disconnects suddently after 10 or so seconds and i see in the disconnect room section console log a 5 text only.

When will be Avatar IV via API available?