Discussions
API & Website limits clarification
Dear HeyGen Support Team,
Interactive Avatar with Custom Knowledge Base
I have created a custom knowledge base with an into sentence and prompts following the syntax and tips provided by you in this site: https://labs.heygen.com/interactive-avatar?tab=avatar
Pause Streaming API
Hi, we are wondering if there is a way to pause streaming the avatar so it does not keep using the API credits. We are having it conduct an assessment and gathering information that could take some time and we want to make it where the users can pause the conversation if they need to. Is this functionality possible?
TIMEOUT change
I am using Steaming avatar SDK, can I extend the timeout beyond 10 minutes? If yes, how can I do that?
Failed to initialize avatar after creating token in streaming API
Failed to initialize avatar after creating token below error occurs
Failed to load resource: the server responded with a status of 400 () https://api.heygen.com/v1/streaming.new
How to Reduce Initial Latency (8-9s) in Assistants API with File Retrieval while Maintaining Full Retrieval Functionality
We're building a virtual university advisor where maintaining accurate, knowledge-based responses is crucial. Our main goal is to keep the full retrieval functionality but significantly reduce the initial response latency.
Interactive Avatar in Android TV (Webview)
Hello,
Microphone not working in React Native example.
I am using https://github.com/agmmnn/streaming-api-react-native/ and the avatar is unresponsive to spoken input. I have installed the expo camera plugin as suggested in an answer to a previous question on this issue. This has no effect. The app now requests microphone permission, but the avatar does not respond when spoken to. It only responds to text typed into the text input.
InteractiveAvatarNextJSDemo
Hello everyone, we successfully installed the InteractiveAvatarNextJSDemo sample project from GitHub and can communicate with the avatar on a text-based level. Of course, we would now like to take it to the next step and conduct a live test using a microphone. However, this is not working. We have already tried different browsers, but in none of them are we prompted to allow the use of the microphone. Did we miss anything during the installation of the demo project?
30 seconds video API
Hello