Discussions

API questions

I have heard that you can use the embed option to skip the API plan. What are the differences between using Embed and the API?
Will there be charges for using Embed option?
What are the estimate cost for using the interactive avatar API per hour and per minute?
Why can I use the interactive avatar for free directly on the HeyGen platform then?

A questionnaire done by a interative avatar

Can you explain me how can I integrate a questionnaire into an interactive avatar.
Or what is the best place to put questions of a Google forms questionnaire on an interactive avatar ?

Posted by Victor Santos about 2 months ago

ANSWERED

Interruption handling

In the https://github.com/HeyGen-Official/InteractiveAvatarNextJSDemo example,
when I press the interrupt button, the avatar keeps on speaking for the next 1-1.5 seconds.
Is it because of the way HeyGen is handling the buffer and processing and sending it in batches, or am I missing something?
We want it to immediately stop when we press the interrupt button.

Posted by null about 2 months ago

ANSWERED

User access control & ime-limited conversations

Hi,
We’re an EdTech company exploring options for embedding a conversational AI widget into our platform. To align with our user management needs, we require two key capabilities:

Posted by Simon Bar-El about 2 months ago

ANSWERED

Inquiry about HeyGen Integration with Bedrock and Pricing for High-Volume Use

Hi HeyGen team,

Posted by Harold Moncaleano about 2 months ago

ANSWERED

Urgent: Audio Voices Not Supported for Realtime Avatar in API Response

Dear Heygen Support Team,

Posted by null about 2 months ago

ANSWERED

Interactive Avatar - set default language in e.g. german

Hello dear friends,
I am currently creating an interactive avatar for a client here in Germany. It would be a great help for the client – and ultimately a significant advantage for you as the provider – if the default language of the avatar could be defined in advance. Ideally, in our case, it should be possible to set German as the default.
Is that possible? And if so, how can it be implemented?
Many thanks in advance!
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Posted by thomas Hruska about 2 months ago

Virtual Interactive Avtaar for Website,

Hello,

Posted by Saurabh Kothari about 2 months ago

ANSWERED

Interactive Avatar Video Quality

Hello,

Posted by ador sport about 2 months ago

Interactive Avatar terminates websocket connection after 5 minutes

Hey - I'm experiencing an issue when the Interactive Avatar websocket terminates after 5 minutes.

Posted by Toby about 2 months ago

livekit realtime request