Discussions

Ask a Question

Answered

401 Unauthroized

Hello

last year by Ahmad Fares

Answered

My videos are stuck on 99% ready

Hello. All my videos are stuck on 99% ready. Could you help me please?

last year by Natallia

Answered

Is Video Translate API available only Enterprise users?

https://docs.heygen.com/docs/video-translate-api

last year by peter

Answered

1% processing, taking forever?

Hi everyone, including HeyGen staff. I'm getting a 1% processing button on my translations after 2 days of perfect uploads with 99% instant processing times. It feels like everything is stuck now and nothing is advancing. Is there a way to resolve this issue? Thanks for all your help! Chris

last year by Chris

Answered

All my videos are stuck on "1% ready

last year by shakilan

[Interactive Avatar] Sporadic 401 errors

Hello -- We are experimenting with the Interactive Avatar via API. We have looked at the demo code: https://github.com/HeyGen-Official/InteractiveAvatarNextJSDemo and pretty much copied and functionalities to replicate it. (Especially the: https://github.com/HeyGen-Official/InteractiveAvatarNextJSDemo/blob/main/components/InteractiveAvatar.tsx)

last year

Interactive Avatar: Interrupting all tasks for stream

Because of the 1000 character limit, we sometimes have a need to break messages up over multiple requests that play one after the other, which works fine, but the problem is when we need to interrupt the avatar. It only seems to interrupt the task currently being spoken. Is there a way to interrupt the entire queue for that sessionId or to be able to cancel/interrupt specific task IDs?

last year by Scott Lee

Answered