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Hello
My videos are stuck on 99% ready
Hello. All my videos are stuck on 99% ready. Could you help me please?
Is Video Translate API available only Enterprise users?
1% processing, taking forever?
Hi everyone, including HeyGen staff. I'm getting a 1% processing button on my translations after 2 days of perfect uploads with 99% instant processing times. It feels like everything is stuck now and nothing is advancing. Is there a way to resolve this issue? Thanks for all your help! Chris
All my videos are stuck on "1% ready
All my videos are stuck on "1% ready
[Interactive Avatar] Sporadic 401 errors
Hello -- We are experimenting with the Interactive Avatar via API. We have looked at the demo code: https://github.com/HeyGen-Official/InteractiveAvatarNextJSDemo and pretty much copied and functionalities to replicate it. (Especially the: https://github.com/HeyGen-Official/InteractiveAvatarNextJSDemo/blob/main/components/InteractiveAvatar.tsx)
Interactive Avatar: Interrupting all tasks for stream
Because of the 1000 character limit, we sometimes have a need to break messages up over multiple requests that play one after the other, which works fine, but the problem is when we need to interrupt the avatar. It only seems to interrupt the task currently being spoken. Is there a way to interrupt the entire queue for that sessionId or to be able to cancel/interrupt specific task IDs?
Interactive Avatar : Avatar not found
Hello,
Streaming avatar freezees after 10 minutes
Is there any usage limitation on streaming avatar? I'm using a trial token.
Video translation stuck at 99 percent
The video translation process was smooth from the queue to 99%. Now It's already been almost an hour that it's stuck with the message "99% Ready".
