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Keeps disconnecting in less than a minute

I am developing an iOS app that uses SIRI's speech to text to send text to Heygen to the streaming Avatar and I noticed today that it keeps disconnecting me in less than a minute. I though my codes are buggy but when i tried the InterActiveAvatarDemo swiftUI sample app, it is the same. Anyone here experience the same? or is heygen's server a little buggy atm?

Request for CORS Access for Lovable Integration

Hello

Video Format Not Supported

I've tried to upload two different videos recorded on my phone's front-facing camera. Details:

Not picking up any user_start

I am using the SDK to build a webapp around an interactive avatar. I haven't had any audio issues until today, when suddenly the avatar is no longer 'hearing' anything. I've tested my mic and the audio should be being picked up, but the expected events aren't being registered, and the avatar isn't responding to any speech. I've also rolled back my code to a version I know was working well and the same issue. Anyone experienced anything like this before or have any ideas?

Custom knowledge base intaractive avatar issue

I've set up a custom knowledge base for my interactive avatar but it's only talking about HeyGen services when embedded. How can I fix this?

Inconsistent streaming vs. download behavior when embedding direct video URLs

We’re using the Heygen API to generate short videos (usually 20–30 seconds), which are then displayed within our custom app. We noticed that the direct video URLs sometimes stream in-browser as expected, but other times they trigger an automatic download instead.

Itneractive avatar audio issue using Firefox

Hi all,

Avatar video keeps on loading

avatar.createStartAvatar establish a connection , but video keeps on loading and idletimeout completes and connection is disconnected
i am using free plan