Discussions

Ask a Question

Is there a need to have an active subscription if using the new custom created new interactive avatar

Is there a need to have an active subscription if using the new custom created new interactive avatar??

Voice drops out

The voice drops out mid-answer from time to time on my interactive avatar. Is this normal? What can be done about it?

Answered

If I create a custom interactive avatar, can I use that for other projects?

Would it also be available in the studio? Thanks!

Answered

Where can I see all the avatar ID's available for streaming SDK/API?

I noticed the new avatars in the HeyGen interface but are those the only available? I'm no longer seeing any that are green screened (so that I can place my own background). Is there somewhere I can see the full list of what is available?

Answered

Issue with Waiting List for Expressive Photo Avatar

Hi HeyGen Team :-)

Answered

Handle Tasks Immediately Upon Receipt?

Is there a way to have the avatar respond to a task immediately upon receiving it, no matter if it's currently responding to a task? Instead of it completing the full current response before it goes to the next task in queue? is this possible without having to use the interrupt feature?

Incorrect Kanji Readings in Streaming API’s Repeat Mode

I am using the Streaming API in repeat mode to have it speak Japanese text. However, I am encountering frequent issues where it misreads kanji characters. Is there any solution to this problem?

Answered

Two responses from avatar

I’ve set task_type to REPEAT in voice chat mode and the avatar is responding back with a general knowledge answer (from its default settings I’m guessing) AND THEN it repeats back the text I sent it from Anthropic’s Claude. How do I get it to not respond with the first response from its general knowledge base?

Answered

How to get the transcript of the response from the Agent when using streaming response?

When using the streaming sdk I wish to also store the information that the agent is returning once I send a text message in my chat window so that I can display the same text to the user within the chat window. Is that currently a limitation within the streaming sdk?

Answered

Using avatars from the interactive demo in other projects

We've been really enjoying Sofia's avatar for our needs in demoing the interactive avatar capabilities but were hoping to also record a presentation video with her and stitch the two together. Any plans to release her or others available via the interactive demo for other, non-interactive projects?