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I did not get a reply, I’m submitting a new ticket since this is time critical

Hello,

Avatar ID: 21483336c8294264b0b2e8e84b91ec38

Hello! I have embed our custom interactive avatar on our online course page using the html code. The issue is that it is not possible to talk to the avatar, only use the text field. There is a button for microphone that says "click to speak" but nothing happens when I press that. I have tried embedding it on a two separate sites and use different browsers but this issue persist. I have the "allow microphone" option on so that doesn't explain it. Any thoughts?

I want to create knowledge via the API:

I'm using the /v1/video.webm endpoint, with ```
"avatar_style": "normal",
"input_text": text,
"voice_id": voice_id,
"avatar_pose_id": avatar_id,
"dimension": {
"width": 1280,
"height": 720
}

Hi , can I please know the number of concurrent users that can access a application using the Pro Heygen API package before the HeyGen Application starts to slow down or crash.

I am trying out the APIs for the first time. I'm on the free plan with the 10 credits

I have implemented the nextjs integration of the streaming sdk that is provided in the docs and extended it to just modify the UI and nothing much as far as functionality goes. The issue is the avatar doesn't show up on the safari browser in iPhone. I have added an interaction button with the user before adding the stream to the tag as well but it doesn't do much. Any help will be greatly appreciated.

Hello,