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Video avatar. Looks

I'm trying to download looks for a video avatar. But it constantly gives the error "Please make sure that the audio is synchronized with the agreed video". I tried uploading different videos, recording videos on the camera, but it still gives out. What can be done?

API Missing Variables to set Locale and Model

Hello,

Custom Interactive Avatar is not working Today

Hi Team,

Talking Photo limitation

Hi anyone know what the limit to upload talking photo?

Issue with Interactive Avatar Streaming - Video Not Playing After WebSocket Connection

Hello HeyGen Support Team,

How to control the API credits?

I am using the custom interactive avatar with API key (Free trial).

Decrease the Loading time of Streaming Avatar

I am using your API: /streaming/new to get the link to load the streaming avatar. However, it takes 6-7 seconds to load. Could you give me suggestions on decrease the loading time of this? I am hitting your api and then the frontend connects it to the webrtc link that you provide in the response. Please give the response of this ASAP

401 Error on createStartAvatar() Despite Valid Streaming Token

We're encountering a consistent 401 (Unauthorized) error with the Streaming Avatar SDK, specifically at the createStartAvatar() step. Interestingly, our token creation works fine.

Assistance with 401 Unauthorized Error During Streaming Avatar Integration (Free Plan)

We are using the HeyGen API Free Plan to test our integration with the 10 free credits provided. The goal is to dynamically interact with the avatar June_HR_public using the HeyGen Streaming SDK. The integration involves streaming tokenized text responses from OpenAI (via Buildship) to the HeyGen avatar for real-time speech.