Discussions

Ask a Question

Irresponsive Interactive avatar

Hi

Issue with Norwegian Language Support in Avatar API

Hi Heygen team,
We've noticed a change in behavior with the avatar speech output. Previously, setting the language parameter to "no" in the createStartAvatar API call resulted in proper Norwegian speech output. However, recently, the same configuration results in the avatar speaking Danish instead.

Issues with HeyGen SDK Integration on My Website

Hi there,

Websocket message listener not working

Hello Heygen Team,

Issue with SDK Integration - Avatar Not Appearing and Conversation Saving

Hi,
I’m integrating the HeyGen SDK into my website and am facing issues. The interactive avatar is not appearing correctly, and the URL seems to be malfunctioning. My goal is to enable both text and voice interactions with the avatar. Additionally, I would like the conversations to be saved externally as text files and in a MySQL database. Could you please assist me with these issues?

Connection Error on old Safari browsers

Hello,

eleven Labs pronunciation dictionary / streaming avatar

Hi There,

talking photo name

Hi, how can I use a name when I upload a talking photo via api https://docs.heygen.com/reference/upload-talking-photo? whenever I upload an image, the name is Photo Avatar. "talking_photo_name": "Photo Avatar"

interactive websocket immediately disconnecting

Hi there,

Captions on transparent webm video

I want captions with my transparent background webm video, but I can't see the captions boolean value as a supported parameter. I've tried adding it to my request but I don't get back a captions_url or video_captions_url value.