Discussions
Why doesn't my trial token work after upgrading my subscription for creator?
I upgraded my subscription and now the trial token I was using just before that suddenly breaks. I checked and the token didn't even change. What's wrong and what should I do?
No face detected! (Expressive Photo Avatar)
I've uploaded a clear and high-resolution horizontal photo of myself with a super clear face (and even teeth available). But it keeps saying "No Face Detected" for Expressive Photo Avatars.
How to integrate the same playe but without cusotm avatar creation using the Streaming Api/SDK
Hi there ,
I want integrate the same video player that can basically stream the video and audio.I want to integrate the both audio and text input.I dnt want the customize avatart creation right , and plz tell me how i can achive using streaming api. The next js demo does not include the voice input and its very deprecated and legacy. Is there any latest one.
Inquiry on Using Custom Audio with Interactive Avatar
Hi,
getting access to iframe waitlist
https://docs.heygen.com/reference/iframe-overview says that I need to talk to my customer success manager for getting added to waitlist.
How do I get in touch with my customer success manager.
I have purchased and created an interactive avatar for streaming api already.
Now I want to allow my customers to do the same natively.
How to do that?
why the avatar is not speaking
The Avatar used to work from the demo repo.. but today I see avatar is appearing on the screen but it's to speaking.. I tried several voice id available .
Tuning Chinese Voice
any way to tune the Chinese voice (Mandarin), for example:
人參 should be pronounced "Rénshēn", but sometimes the avatar pronounce "Réncān".
How do I tackle this heteronym problem?
[Streaming API] Send task return 100 but 0ms of playback
I'm using Streaming API to generate WebRTC Video, the avatar is loaded successfully, i can see the animation while waiting for input. when i send task it returns 100 but 0ms video playback duration, any idea why and how to fix this?
Can't use custom avatar with streaming api
I created a custom avatar which I can also see in response to List Avatars V2 endpoint.
"avatars": [
{
"avatar_id": "<avatar_id>",
"avatar_name": "...",
"gender": "unknown",
"preview_image_url": "https://files2.heygen.ai/avatar/v3/...",
"preview_video_url": "https://files2.heygen.ai/avatar/v3/..."
},
Non-HTTP response codes
Are the extended response codes documented anywhere? I'm unfamiliar with the "10000" codes and trying to handle special cases in my code.