Discussions

Hello HeyGen Support Team,

I am using the custom interactive avatar with API key (Free trial).

I am using your API: /streaming/new to get the link to load the streaming avatar. However, it takes 6-7 seconds to load. Could you give me suggestions on decrease the loading time of this? I am hitting your api and then the frontend connects it to the webrtc link that you provide in the response. Please give the response of this ASAP

We're encountering a consistent 401 (Unauthorized) error with the Streaming Avatar SDK, specifically at the createStartAvatar() step. Interestingly, our token creation works fine.

We are using the HeyGen API Free Plan to test our integration with the 10 free credits provided. The goal is to dynamically interact with the avatar June_HR_public using the HeyGen Streaming SDK. The integration involves streaming tokenized text responses from OpenAI (via Buildship) to the HeyGen avatar for real-time speech.

Hello,

When will the v1/streaming/avatar.list endpoint include all avatars available in v2/avatars? Additionally, will the avatars in streaming/avatar.list support body movement and other improvements introduced in the newer version?

Add a filter that lets us see all files before a date we input. Then show a list then have the option to mark a set of files for deletion with a checkbox. Also add an option to delete all the files that met the filter criteria. Would help delete files quicker that are old and may not need anymore and save you space :)

I sent the Interactive Avatar into Zoom with the Chat in Zoom feature and I can see that the avatar is recording the meetings but where are these recordings being saved?

Dear HeyGen Team,