Discussions
webhook not working
I registered a webhook like this. Should this trigger when video is generated from template?
Sometimes the STREAM_READY event does not fire and only the avatar image is not displayed
I implemented it using the SDK below.
https://docs.heygen.com/docs/streaming-avatar-sdk-reference
Video avatar. Looks
I'm trying to download looks for a video avatar. But it constantly gives the error "Please make sure that the audio is synchronized with the agreed video". I tried uploading different videos, recording videos on the camera, but it still gives out. What can be done?
API Missing Variables to set Locale and Model
Hello,
Custom Interactive Avatar is not working Today
Hi Team,
Talking Photo limitation
Hi anyone know what the limit to upload talking photo?
Issue with Interactive Avatar Streaming - Video Not Playing After WebSocket Connection
Hello HeyGen Support Team,
How to control the API credits?
I am using the custom interactive avatar with API key (Free trial).
Decrease the Loading time of Streaming Avatar
I am using your API: /streaming/new to get the link to load the streaming avatar. However, it takes 6-7 seconds to load. Could you give me suggestions on decrease the loading time of this? I am hitting your api and then the frontend connects it to the webrtc link that you provide in the response. Please give the response of this ASAP
401 Error on createStartAvatar() Despite Valid Streaming Token
We're encountering a consistent 401 (Unauthorized) error with the Streaming Avatar SDK, specifically at the createStartAvatar() step. Interestingly, our token creation works fine.