Discussions

I am trying to find/filter only UGC avatars from the api as we have UGC avatars in the HeyGen dashboard UI because i only want to use UGC avatars to generate UGC videos.
Please answer as soon as possible

List All Avatars (V2) returned avatars that when I added their ID in my code, I got a 400 error, and when I changed to a default one everything works really fine.

I am trying to submit my avatar video - 100th time doing so where the script is matching the video duration etc. - but every time i click submit theres a small error saying "Wait script completed". the support team answer was to just refresh my browser :-) this did not help. anyone has any ideas?

I'm using the create an avatar video (scene) step to create the video. The error I keep getting is: Failed to create a scene in HeyGen
Either audio URL or audio asset ID is required for audio voice type

Tiempo atrás cancele para crear un avatar interactivo el cual ahora no puedo usar por que aparece el siguiente error y este error aparece no solamente en el avatar que yo cree, me aparece en todos los avatar interactivos

Hi HeyGen Team,

We are using the HeyGen V1 Streaming Avatar API (endpoints like /v1/streaming.new, /v1/streaming.start, /v1/streaming.task) via direct HTTP calls to power an interactive avatar. We are encountering an issue specifically with interrupting the avatar's speech.

Hey team, there is still an ongoing production issue with the interactive avatar.

Hi, i can´t choose the spanish language. The dropdown menu is not responding to the mouse or tab action.