Discussions

Ask a Question
Back to All

Still showing ”Failed to start session: Concurrent limit reached, please make sure you have closed other testing sessions under the same account.”

I've tried to use custom AI avatar as Admin said the bug is fixed, but still cannot use it.

This is the question I've asked.

https://docs.heygen.com/discuss/676125a8f208750024cc77a2

I've cleared cache and login again, and also restarted PC, but that won't help.

I will have to show this to my client tomorrow, so it has to be fixed.