Discussions

Hi,
We’re an EdTech company exploring options for embedding a conversational AI widget into our platform. To align with our user management needs, we require two key capabilities:

1. User access control: We want to ensure that we can control who gets access to the widget—meaning, users can’t share or transfer it to others.
2. Time-limited conversations: Set a specific timeline for how long the conversation with the widget remains active.

This is something we would like to do through HeyGen, but when we reviewed the API documentation, we didn't see that there were any ways to achieve the above.
So, we wanted to confirm whether these specific capabilities are actually supported.
From a business perspective, do you offer features or a plan that supports this kind of setup? If not, are there recommended workarounds to address such use cases?

Thanks for your time,
Simon