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Not picking up any user_start

I am using the SDK to build a webapp around an interactive avatar. I haven't had any audio issues until today, when suddenly the avatar is no longer 'hearing' anything. I've tested my mic and the audio should be being picked up, but the expected events aren't being registered, and the avatar isn't responding to any speech. I've also rolled back my code to a version I know was working well and the same issue. Anyone experienced anything like this before or have any ideas?