Discussions

Access denied on video_url after generating video

8 days ago by Preben

I get access denied when trying to open a video_url from the response after making a video via api.

for example: https://files2.heygen.ai/aws_pacific/avatar_tmp/779a74fa2ff1477a8b40b3b822347882/067f45c91f654658ba98633837526c2e.mp4?Expires=1746732105&Signature=SpNiFC4gv0zk-FHytmJ-j4m1qUvMhw8UwgCQimnwriJLKI8ohWM8pFqHBOfGzEL~uuHcISV~zmouhTynzz3cQ5k~b7YDdLLT7Om51FIzF3qznrR0Oa3IDRhO-gqzrvsGDeNrPIre7Edy4CbUNSyxrrXHNHlSuq7C6eKvQ9vwD1bfCKBzWAEt2J6SJaeld48gUCvhTEL1oyB5KfhJKOK3OorMdrph2T3dKEWQ0WrZMvyIMHRgwn7gGO1v6y1RkcqSk3Ryi84f528SwWHwwRu-kNgo0tfxaPMtDU3JywkaqzZ0nNO44c8N83VdItlnwluHf9oRYi1h68pt8z5MYpGL5w__&Key-Pair-Id=K38HBHX5LX3X2H

All my previous video_urls are working. But all new ones I get access denied.