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Retrieve Avatar Details API returns Internal Error - Forbidden

Hello,

I'm trying to use the avatar details API and getting an error.
Here's how I'm doing it:

import requests

headers = {"accept": "application/json", "x-api-key": "xxx"}
avatar_id = "Abigail_expressive_2024112501"
url = f"https://api.heygen.com/v2/avatar/{avatar_id}/details"

response = requests.get(url, headers=headers)

print(response.text)

And here's what I'm getting:

{"data":null,"error":{"code":"internal_error","message":"forbidden"}}

Please note that I'm able to use the List All Avatars API without an issue, using the same api key.

Any idea what's happening?

Thank you!