Discussions

Hello HeyGen Support Team,

I am currently integrating HeyGen into a custom application using the new API described at https://docs.heygen.com/docs/quick-start.

However, the API token provided in my dashboard appears Base64-encoded and does not start with sk-live-, which is required according to your API documentation.

Could you please:

Enable API access for my account with a standard sk-live-... Bearer token format?

Confirm that my account is correctly set up for using the /v1/video/create endpoint?

I have already created and approved my avatar, and I’m ready to move into full API-based integration.

Thank you very much for your support!

Best regards,
Mohammad