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Hi, Im currently working on a workflow using python to create Heygen Video Avatar, First step is uploading auto generated audio to Heygen and use the uploaded audio and that works, however the cant make the background of the avatar to transparent. we've used the background transparent properties as describe in the API section however it is still not working. I also tried the Web.M endpoint however it seems this does not support the use of uploaded audio. Can you please confirm that all of this issue due to the fact that iam in a free trial plan.

Thanks/sarah