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This problem was already issued through the chat windows, but still unansewred. We have a problem that our webhook is not called when video's are created, failed etc.

The webhook can be successfully called with postman, and it just sends the json to a specific mail address.

One suggestion is to add an event/log viewer in the heygen interface where all user and api actions are logged.

This is the webhook:

{
"code": 100,
"data": [
{
"events": [
"avatar_video.success",
"avatar_video.fail",
"avatar_video_gif.success",
"avatar_video_gif.fail",
"video_translate.success",
"video_translate.fail",
"personalized_video",
"instant_avatar.success",
"instant_avatar.fail",
"photo_avatar_generation.success",
"photo_avatar_generation.fail"
],
"url": "https://yourvideog###.net/api/WebhookHeygen",
"secret": "###aoukk7g==",
"space_id": "###c1690232a",
"endpoint_id": "###db8b4e2021a",
"username": "###29c1690232a",
"status": "enabled",
"created_at": "2025-04-16T11:34:16",
"entity_id": null
}
],
"msg": null,
"message": null
}