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Video Status: failed

I created a new account, I need to test your api before getting a subscription.
i send a request to api(generate video)
all video generated with failed status.
Can you tell me why?
I need to test the api from my code to show results (with free subscription) . If it is ok i will subscribe.

i tested it with this params:
avatar_id: 'Yola_Active_Speaking_Side_public',
voice_id: '1985984feded457b9d013b4f6551ac94'
input_text: 'hye',
dimension: {
width: 1280,
height: 720
}