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No conversation with demo avatar

We have carefully read through all the instructions in your documentation regarding the StreamingAvatarSDK and set up a server using the InteractiveAvatarNextJSDemo example. When we executed the setup, the interface displayed the option for an avatar, but only as an avatar that repeated what we input. In the interface, I was able to enter the Knowledge Base ID, Avatar ID and the Voice ID. There was no conversation taking place. Is this correct? Furthermore, we were unable to have a conversation but had to input the questions manually. Is that normal bahviour? We are a bit helpless and do not understand why we cannot have a conversation with the avatar.