interactive avatar event trigger

Can your interactive avatar trigger an event from a certain keyword ? for sales use.... example 1. , user would consult with sales avatar, then avatar can solicit contact by asking user if they would like to book at zoom meeting, if user agrees, avatar can give them a link to google calendar for booking. Example 2. avatar to ask for user contact info like phone and email to collect in backend on an excel sheet for CMR Example 3. avatar can trigger email sending from particullar keyword,event, or scenarios

PLEASE GET THIS FEATURE OUT ASAP .TIA