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Hello everyone,

I’m experiencing a persistent lagging issue with both full-body streaming avatars and template avatars. We’ve tested this on three different machines and two different browsers, including API calls, the SDK demo, and through the platform itself. Our internet connection is a 2Gbps fiber optic line, so I don't think the issue is on our side.

The frame rate during the stream is typically between 21-25 FPS, but at times it drops as low as 18 FPS, which severely impacts the viewing experience.

The issue occurs across all resolutions, but it becomes very noticeable starting from medium and high settings (720p). I’ve also tested both codecs, but the problem persists.

Here’s a Loom video showing the issue:
https://www.loom.com/share/8b0dcb6a24f74a90b3818be77de0aa5b?sid=b5b22f03-9861-45ac-9d89-cb5028e6eeca

Has anyone else encountered this issue with streaming avatars, even with template avatars? Any suggestions on how to resolve or troubleshoot this would be greatly appreciated!