Discussions
Intermittent Reconnection Issue with Interactive Avatar Session
about 2 months ago by Philip
I’m encountering an intermittent issue when opening a session with an interactive avatar using the SDK. This doesn't happen every time, but occasionally, after starting the session, the system begins trying to reconnect, as shown in the attached log.
After about 10 reconnection attempts, the system fails to recover the connection and the stream is disconnected. The error TypeError: this.attemptReconnect(...).finally is not a function seems to point to an issue in how the reconnection process is being handled.
Has anyone else encountered something similar or have suggestions for a solution? Since it doesn’t happen consistently, it’s proving difficult to reliably reproduce.
Thanks in advance!