Discussions
Streaming API: 'Avatar not found' error when starting streaming session
10 months ago by Ryu
Hello, I'm encountering an issue while trying to use Streaming API. I've created an interactive avatar, but I'm unable to start a streaming session with it.
When I send a request to the
https://api.heygen.com/v1/streaming.new
endpoint using my interactive avatar ID, I receive an error response: {"code":10013,"message":"avatar not found"} I've also tried to retrieve my avatar IDs using the
https://api.heygen.com/v1/streaming/avatar.list
endpoint, but I'm unable to get the ID of the avatar I created. For context, I'm currently on the Creator Plan and I'm using a Trial Token.
Is there anything specific I need to do to make my interactive avatar available from API?