Discussions
How to retrieve the list of available avatars based on my plan?
2 months ago by Jean-Francois
Hi HeyGen team,
I am currently using the following API endpoint to retrieve the list of avatars: List Avatars API v2 While I can successfully fetch the list of avatars, I encounter issues when trying to create a video with some of them.
Specifically, when I attempt to use certain avatars, I receive the following JSON response:
{
"code": 100,
"data": {
"callback_id": null,
"caption_url": null,
"duration": null,
"error": {
"code": 400685,
"detail": "Please upgrade your plan to use this avatar: None",
"message": "Avatar usage not permitted"
},
"gif_url": null,
"id": "39c88688c1374c65aa04dc922993da4a",
"status": "failed",
"thumbnail_url": null,
"video_url": null,
"video_url_caption": null
},
"message": "Success"
}
It appears that the issue is related to my current subscription plan. My question is: How can I retrieve the list of avatars that are available according to my plan to avoid such errors?
Thank you in advance for your assistance.