Issue with Video Rendering on Free Tier Account

Hi there,

I'm encountering an issue with video rendering on my free tier account. Whenever I attempt to create a video, I receive the error message "Video render failed." The video ID associated with this error is: ae8641cf5e65415ea1aac1345ce34259.

Could you please investigate whether this problem is specific to the free tier account or if there's another underlying issue causing it?

Below is the CURL request I'm using:

Here is the curl request:

curl --location 'https://api.heygen.com/v2/video/generate'
--header 'Content-Type: application/json'
--header 'x-api-key: <API_KEY>'
--data '{
"video_inputs": [
{
"character": {
"type": "avatar",
"avatar_id": "josh_lite_20230714",
"avatar_style": "normal"
},
"voice": {
"type": "text",
"input_text": "Welcome to HeyGen API",
"voice_id": "077ab11b14f04ce0b49b5f6e5cc20979"
}
}
],
"test": true,
"caption": false,
"dimension": {
"width": 1920,
"height": 1080
}
}'