Discussions

It has been over a week since I have been able to translate my videos from English to Thai using the video translation function. There is clearly an issue with this but it is extremely difficult to get any clear response form you as to what is happening. How do I go about getting a refund as you are not able to provide me with what you claim? It is totally unacceptable that this function should be unavailable for so long. All your replies to me say you do not know how long this will take to resolve. It's just unacceptable. Please give me an indication of when the issue will be resolved or refund my money or extend my end date as I have cancelled my subscription. I don't understand why you can't adequately answer my questions. Thank you!