Discussions
Not able to create video with v2 endpoint
8 months ago by Eugene
Trying your API without a subscription for now and getting the status "failed" with this error:
{ "code": 40010, "detail": "Please subscribe to higher plan to generate higher resolution videos", "message": "Video format not supported" }
The payload:
video_inputs: [
{
character: {
type: "avatar",
avatar_id: "Angela-inblackskirt-20220820",
avatar_style: "normal",
},
voice: {
type: "text",
input_text: "Welcome to HeyGen API.",
voice_id: "1bd001e7e50f421d891986aad5158bc8",
speed: 1,
},
},
],
test: true,
aspect_ratio: "16:9",
What does this error exactly mean?
Can I test this endpoint without a subscription?
Should I change the resolution of the video to make it work?